Our telemarketing division has wide experience in call center services. We have specifically worked products for US Hispanic market and all over Latin-America. We know we can be quite helpful placing your products and services, all under our pure performance concept. You pay per every sale, contact, lead, appointment, etc, according to your specific needs, terms and conditions.

- We have fully functional telemarketing stations. All of them can be equipped according to specific needs of our customer.

- We currently have available 50 telemarketing stations. They can be used for incoming or outgoing calls, daily, weekly, monthly, in single or double shift or 24 hour up and running time.

- We have SAN Authorization and DNC List access valid through may 2010.

Technical Features

- We comply with all technical terms and conditions set by the client, such as phone call recording, quality control protocols, data storage and transfer via FTP.

- Servers and Wide Band dedicated Channels for data and communication.

- Highly trained Spanish and English Spanish team.

Safety Policies

- We assign passwords to team members so they can access our LAN according with their position and responsibilities. These parameters allow them only to reach the data concerning to their job.

- Data transmission is always encrypted.

- All data given or obtained will be given back, will be saved as long as they need it, or destroyed at the end of every campaign.

Our Telemarketing Services:

We design and promote marketing campaigns using telemarketing services. It includes all the operation and data base administration according to our customer needs. Telemarketing services can be used for:

- Data base confirmation and/or updating.
- Appointment setting for the sales team.
- Outbound campaigns for selling purposes. (Inbound Campaigns if available)
- Market research
- Special Events promotion and confirmation.
- Auditing campaigns
- Product activation campaigns.
- Post Sale Service
- Customer Satisfaction Services
- Collection Campaigns
- Customer Service.

Our Social Commitment

Our Telemarketing Division, located in Bogotá D.C., (Colombia, Souh America), has a social policy which set as a priority to hire moms head of households, also has developed education and social programs in order to help them achieve their personal goals.

Our Customers

Asoconjur
Banco Santander Serfín
Telemedic
Bancomer
Medicall Home Plus Mx
Unitel Direct
Planeta Credito
Reduce Easy

Synervation Global Inc.
http://www.synervationglobal.com